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🛍️ DELIVERY
All personalized orders are processed within 2–3 business days.
Delivery typically takes 8–10 working days across India.
We partner with trusted courier services to ensure safe & timely delivery.
You will receive a tracking link via SMS/Email once your order is dispatched.
Please ensure your shipping address is complete and accurate to avoid delays.
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🔄 RETURNS
Since our products are custom-made, we do not accept returns or exchanges unless:
The product received is damaged,
The personalization is incorrect as per your submitted details.
To request a replacement, please contact us within 24 hours of delivery with clear photos of the issue.
Refunds are not applicable on personalized items. We only offer a replacement or reprint in case of errors caused by us.
🤝 HELP
Need help with your order?
📞 Call/WhatsApp: 7014061142
📧 Email: eliteengravings380@gmail.com
📦 Order Status, Shipping Queries, and After-Sales Support available Mon–Sat (10 AM – 7 PM).
We’re always happy to help make your gifting experience smooth and memorable!